PRIVACY & YOUR DATA
Privacy notice
Understand your data. Make an informed choice.
Website review draft · 2 November 2026. Legal approval is required before publication. This preview does not replace accepted account or payment terms.
Who this notice is for
MessPass Technologies Pvt. Ltd. provides technology for recurring mess meals, student plans, owner operations and mess-associated delivery. This notice covers students, owners, delivery workers, support contacts and website visitors. Privacy questions can be sent to [email protected].
Accounts, plans and meal records
Account details, enrollment, purchased entitlements, meal confirmations and transaction metadata support access, balances, billing and dispute handling. Mess owners receive the operational information needed for their enrolled students; unrelated tenants should not receive private records.
Identity documents and verification
Merchant onboarding can involve Aadhaar, PAN and applicable business documents. These documents are private verification material, not public listing content. Upload only through the authorized onboarding flow. Do not send identity documents, passwords or OTPs in a public review or ordinary email.
Website reviews
A signed-in account with a verified email can submit one review with consent to public display. Submissions remain private during moderation. Approved reviews publish only the display name, self-described role, rating, review and publication time. Account identity and moderation history are not public. Contact [email protected] to request correction or withdrawal. Account export includes your submitted review; account deletion removes its submission and public display. Minimal moderation audit records may be retained for security and disputes.
Location and delivery
Location permissions support relevant check-in and delivery features. Active delivery tracking can involve a worker’s location and a student’s delivery address. Access should be limited to the authorized assignment. Permission refusal may restrict the feature that needs it; it must not be represented as consent.
Optional device and accessibility features
Biometric prompts use the supported device authentication flow. Courier assistance disclosure is optional and intended for assigned customers, not a public profile. Notification, location, camera and screen-sharing permissions should be explained at the point of use and can be changed through available settings.
Providers and support
The system uses Firebase/Google services and Cloudflare infrastructure; supported checkout uses its configured payment provider. Support may process messages and diagnostic information. Optional live calling or screen sharing needs a deliberate user action. This preview does not promise a particular data-residency region or that every provider stores no data.
Retention, deletion and requests
Records may need to be retained for service operation, security, disputes or applicable financial obligations. Deletion is subject to necessary lawful retention. Use account deletion in app settings or contact us for access, correction, deletion, consent or privacy questions. Contact us to understand the records relevant to your account and any retention restrictions.